Returns & Exchanges
At Healthy Metal, we want you to feel as bold as our designs, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. We ensure a seamless process to help you find the perfect fit and style without any stress.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags remain attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.